Terms & Conditions

Last updated: 20 June 2026

1. Acceptance of Terms

By accessing and using the services of Clevora Digital Solution, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Services Description

Clevora Digital Solution provides digital marketing services including but not limited to:

• Google Ads campaign management
• Meta Ads (Facebook & Instagram) management
• Search Engine Optimization (SEO)
• Website development and design
• Video production and voice-over services
• Digital marketing consultation

3. Payment Terms

Payment terms for our services are as follows:

• 50% advance payment required to start project
• Remaining 50% due upon project completion
• Monthly retainer services require advance monthly payment
• All payments are non-refundable once work has commenced
• Prices are quoted in Indonesian Rupiah (IDR) unless otherwise specified

4. Service Delivery Timeline

Estimated delivery timelines:

• Website development: 2-6 weeks depending on complexity
• SEO services: Ongoing monthly service
• Google/Meta Ads: 1-2 weeks for campaign setup
• Video production: 1-3 weeks depending on requirements

These are estimates and actual timelines may vary based on project scope and client requirements.

5. Client Responsibilities

Clients are responsible for:

• Providing accurate and complete information
• Timely approval of designs and content
• Providing necessary access to accounts and platforms
• Reviewing and approving final deliverables
• Maintaining their own business licenses and permits

6. Intellectual Property

Upon full payment, clients receive ownership of:

• Custom website designs and code
• Original content created specifically for the client
• Custom graphics and visual elements
• Video content produced for the client

Clevora Digital Solution retains ownership of:

• Our proprietary processes and methodologies
• General marketing strategies and frameworks
• Pre-existing templates and tools

7. Limitation of Liability

Clevora Digital Solution shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or data
• Business interruption or loss of business opportunities
• Results that do not meet expectations
• Third-party platform changes or policy updates

Our total liability shall not exceed the total amount paid by the client for the specific service.

8. Service Guarantees

While we strive for excellence, we cannot guarantee:

• Specific search engine rankings
• Exact advertising performance metrics
• Specific return on investment (ROI)
• Immediate results from SEO efforts
• Continuous availability of third-party platforms

9. Termination

Either party may terminate the service agreement with:

• 30 days written notice for ongoing services
• Immediate termination for breach of terms
• Immediate termination for non-payment

Upon termination, all outstanding payments become immediately due.

10. Governing Law

These Terms and Conditions are governed by the laws of Indonesia. Any disputes shall be resolved in the courts of Denpasar, Bali.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the modified terms.

12. Contact Information

For questions about these Terms and Conditions, please contact us: